| 1. Q: How do I join? 2. Q: How much does it cost? A: Just R75 a month. 3. Q: Are there any hidden costs? A: No! You pay only R75 a month and not a cent more.
(Obviously you still have to pay for your telephone usage.) 4. Q: What do I need to connect to the internet? A: All you need is a telephone line and a computer with a modem. You will probably
already have the software you need on your computer. 5. Q: Can I connect to polka throughout South Africa? 6. Q: Do you offer support? A: Yes. Our technical support desk is open Mondays to Saturdays 8am - 10pm and
Sundays and Public holidays from 10am - 10pm. Just give us a call on 082 283 20 40. 7. Q: How many email addresses do I get ? A: You get one mailbox and 3 aliases. 8. Q: Can I still get my email if I go overseas? A: Yes, you can fetch your email from anywhere in the world. And you can use polka
mail to read and send email from any internet cafe in the world. 9. Q: Do you filter spam? A: We hate spam. We know you hate spam too. So we're doing everything we can to
filter out unwanted or offensive email. 10. Q: What about virus protection? A: We'll do our best to keep you safe. All email is automatically scanned for viruses. 11. Q: How can I pay? A: You can register online to pay by debit order. Should you wish to pay by credit card,
please call us at 0860 00 44 55. |